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We take huge pride and satisfaction in ensuring that our clients and candidates feel that they have received a first class and professional service when dealing with our business.

Our approach is simple that we treat people as we would wish to be treated, this ethos is central to the way Fwd: Thinking operates both internally and externally and we take great pleasure and satisfaction in building strong successful working relationships.

Here’s a small snapshot of what people who have worked with us have to say!

Client Testimonials

Jamie and the team were great to work with from start to finish! All candidates put forward had excellent experience for the available position and Jamie found me the perfect person to fit into our growing team in only a few weeks. I would definitely use again in the future. Thanks Jamie and to everyone at Fwd Thinking Recruitment

Maria Clune – Head of Conference & Events Sales – Edgbaston Stadium

No nonsense, quick and efficient, delivered within specified timescales, made a great effort to understand the business and the requirement, placed some excellent candidates with us and I’d be delighted to recommend the services of Jamie and Forward Recruitment.

Raj Dev – Operations Director

Citytalk would like to thank you and your team at FWD Thinking Recruitment for their professional service when helping us recruit a first class Sales Executive.

Nothing was too much trouble for team at Fwd:Thinking. They assisted us with the recruitment process from start to finish and went above and beyond helping us find and land Joanne. 

I would have no hesitation in recommending Fwd:Thinking Recruitment.

Jon Dunn – Sales Director – CityTalk Midlands

A consummate professional with heaps of charisma, Jamie genuinely cares about his candidates and clients alike. As a candidate, Jamie was in constant communication and kept me informed every step of the way. Jamie takes recruitment to the next level, taking the time to understand the candidate career requirements and what the client really needs. What I particularly like about Jamie is his energy, enthusiasm, intuition and talent. Thoroughly impressed, I would work with Jamie again as a candidate and as a client.

Sharon Ritchie-Simmons, Service Proposition Manager at Brammer UK Ltd

I have worked with Jamie for nearly 3 years now. He is 100% a best in class Recruiter. Jamie always takes the time to fully understand our briefs and the culture of each role to ensure that he sends quality candidates over. His approach is very autonomous and he ensures the candidates expectations are always aligned with what we are recruiting for. Not only does Jamie send great candidates to Nielsen but they have long lasting careers as well. This is extremely refreshing compared to a lot of agencies who recycle their candidates. I would highly recommend Jaime to any Clients or candidates

Tom Hill, Recruitment Specialist, Neilsen

I’ve worked with Sam for four years, and he’s one of the few recruiters I trust enough to work with on any role. He’s taken the time to get to know our business, and this shows in his approach to filling our roles – he’s professional, consistent and delivers a very high-quality service. I have no hesitation in recommending Sam

Tamsin Foxwell, HR Business Partner, Good Energy

“Superb. I really rate Sam and the team over at Forward Thinking for their ability to find top quality candidates in hard to fill roles at any level. No hesitation to recommend.”

Tom Goodwin, Head of E commerce and Head of Recruitment, The Sofa & Chair Co.

Sam is a very dedicated and hard working recruitment specialist. He makes it his business to be an expert on the roles he is recruiting and is always on hand to answer questions. He is also a pleasure to deal with

Chris Fellowes, CRM Manager, Dyson

Affable, approachable, and valuable, I’ve known Sam for many years, he’s a rare breed. He has an uncanny knack of getting candidates in front of the right people at the right time and the right place, and opens doors that are often seemingly closed.
From personal experience, his unflappable nature, and hunger to go above and beyond the expectations of recruitment consultants is what sets him apart from the norm. An incredibly useful guy to know, knows everybody worth knowing and gets results and fast.

Nathan Harrington, Channel Manager, Lloyds Banking Group

Sam is a very personable and knowledgeable Recruitment professional. He comes across as a subject matter expect in the areas he recruits for and has a knack for knowing the right candidates for the right roles in very quick timing. He is an very strong relationship builder who builds rapports with stakeholders and candidates of all levels. I’d recommend Sam as someone for any business to use to help them with recruitment

David Scott, Nationwide Building Society

James made a real effort to understand our business and the types of people we want to join us. He delivered a great service: excellent candidates that met the brief, speedy and efficient response at every stage and the added bonus of a sense of humour.

Jayne Mayled, MD, True Story Agency

James is an excellent recruitment manager who helped me find great people. James was genuinely interested in helping me find the right people for the roles. He’s a great guy who I enjoyed working with on my recruitment needs and I have no hesitation in recommending James.

Tania Ugwu, Senior Digital Manager, Vice President at Barclays

Jamie has been fantastic in sourcing exceptional OD and Workforce Development candidates to join my service. Jamie is great to work with; he’s taken time to understand me and the experience and qualities I am looking for in potential candidates. I know he’s worked hard to find the right people for the posts I am recruiting to – and that’s feedback from the candidates too! I can’t recommend Jamie enough.

Sarah Getley, Head of Organisational Development, Staffordshire County Council

I’ve worked with Jamie as a recruiter for around 12 years now. His approach was always different to other recruiters that I’d been working with before, in that he really took time to understand the company, its ambitions, the culture as well as my own working style, ensuring there was a great fit in the business not just a tick in the box for a CV. He goes so much deeper than just a regular brief. When I think about the talent I’ve recruited over the years, the majority of the really great recruits have come through Jamie, and it’s no coincidence that they have all gone on to great things. He knows how to find great talent but more importantly, he gets to know what behaviours and personality is going to work for you, ensuring you get a great shortlist of the right people.

This is why I still go to Jamie for talent after 12 years. I’d highly recommend him to any business looking for recruitment

Peter Smart, Channel Director, Brammer

I’ve worked with Jamie as both candidate and employer for more than 10 years. He takes time to understand your needs, which many other agencies don’t, which results in much stronger and more suitable candidates being seen in interviews. He’s happy to take feedback and is brave enough to tell me when I’m being unrealistic in my expectations.
As a recruiter he is exposed to very sensitive information and I trust him completely. I look forward to working with Jamie further in the future.

Andrew Sutton, Customer Experience Manager, Jaguar Land Rover

Jamie has a very refreshing approach – open, honest and no nonsense, which works well with how I like to work. True partnership approach but with a great sense of humour. He managed my expectations well and delivered a cracking candidate that now works for me! I look forward to working with Jamie again and would definitley recommend him to others – he breaks the mold as far as I am concerned.

Andy Middlebrook, Head of Resourcing, Halfords

I have worked with Jamie as both a recruiter and a candidate and found him to be a first rate specialist recruitment professional. Jamie takes time to personally engage with both his candidates and clients and this makes his exceptional in recruitment circles. He does not adopt an impersonal ‘one size fits all’ approach but really works to find the right personal and professional match. He is swift, efficient and responsive and his friendly and engaging style makes him an absolute joy to work with. I would strongly recommend him to any organisation wishing to recruit high quality candidates and any professional wishing to change employment

Bethany Evans, HR Director, Services – Operations & Development, Kier Services

Sam has in-depth knowledge of the recruitment industry and did not fail to deliver a true understanding of my requirements. He was time sensitive, conscientious, detailed and specific – all resulting in qualitative results for the role I was recruiting for and the candidates I wanted to see. I believe Sam to be a committed professional who strives to deliver the best service for his customers as well as potential candidates. He was always available to answer my questions at any time day or night and managed the process throughout. I have no hesitation in recommending Sam’s services to both client and candidate alike. It was a pleasure and I service I would not hesitate to call upon when required.

Martyn Symes, National Sales Controller, ColArt

I have worked with Sam on a number of projects. What I highly value is his intelligence, commitment and insight to both understand a client’s recruiting requirements and then to translate that into an effective hiring plan. Sam stands out because on each occasion that I’ve worked with him he hasn’t just listened to our requirements, he has thoroughly understood them and translated them into a search for talent that truly adds value to our business. That is very rare in the ‘numbers’ recruitment world

Matthew Stammers – European Marketing Director, Taulia

Candidate Testimonials

Lauren was fantastic and a real pleasure to work with. She was consistently positive, organized and above all effortlessly got results!

Ana Rosa Fauceglia, Product Manager, LF Beauty

I was initially a little cautious of using a recruitment agent as I thought I might get pushed into a role that wasn’t really suitable, however, Lauren has completely changed my opinion. From initial contact, through two rounds of interviews, to finalising a position, Lauren was supportive and made what was naturally a challenging and stressful situation much easier to deal with. I would highly recommend. Keep up the good work Lauren!

Sarah Perks, Product Designer Wild&Wolf

Lauren is a brilliant and professional recruitment agent. She successfully supported me in attaining an ideal opportunity working for a fantastic company. Lauren is a clear communicator who responds to queries quickly and thoroughly. I would highly recommend Lauren and wish her all the best in the future. Thank you, Lauren!

Alexander Taylor, Artworker/Designer, Wild & Wolf

Lauren was an amazing support to me in the recruitment process, she made what can be a difficult and stressful situation much simpler, easier and stress free.

Hannah Phillips, Product Manager, Neals Yard Remedies

My experience of working with Lauren has been excellent. From initial contact until successfully placing me in a fantastic role, she supported me throughout. Lauren went above and beyond to ensure I was prepared for interview, whilst providing me with friendly but professional service. I highly recommend!

Ronan Verven, National Account Manager, Coty

Lauren is the most professional recruitment agent I’ve ever worked with. She’s an expert in identifying people’s talent and connect them with the suitable positions. She always respond to my questions in no time, patiently explain all the details I need to know. She’s highly organized in her job. This makes my interview experience so much easier. At the same time, she’s considerate, kind hearted and sincere, I even received a card from her the first day I joined Lovehoney, which totally made my day. I definitely recommend Lauren if you are looking for jobs or are hiring a new team member

Jo Dyer, User Experience Manager, Lovehoney

I have worked with a few recruitment consultants over the years and never been totally convinced that they are really in it for you. But Lauren is totally different and thankfully reinstalled some faith in recruiters.
Even from the off she was always there when I needed to talk to her, incredibly insightful, and always ready to offer support. I never felt in the dark or that I needed to chase for updates. She was even on the phone to me in the evenings and on weekends to make sure I was fully supported and had everything I needed.
I would recommend Lauren to anyone looking for work or anyone looking to find employees for their business. You won’t find anyone willing to put more effort in to supporting you finding your next job or recruiting your next employee!

Lucy Davies, Marketing Director, Dyson

Jamie at Fwd:Thinking placed me into my new role with Schneider Electric, I was delighted with the all round candidate experience from start to finish and would highly recommend Jamie and the team to anyone and look forward to working with them again through my career as I hire staff.

Christian Hauzar, E-Commerce Key Account Manager UK&I, Schneider Electric

I would like to thank and recommend Ben who has provided me with terrific support in securing me my dream job. Ben initiated a call to myself about my new position, and ensured he understood my own particular wants and needs. Ben stayed in regular contact that was of benefit throughout the process and was a great sounding board. From securing an initial interview, through the 2nd stages and during the waiting time, notice period and even on my first day of work in my new position. He maintained a genuine interest throughout the process (which took over 3 months in total) and his input and support was excellent. Warmest thanks, Sarah

Sarah Sancho, Head of Sales, Activequote

Sam is, a breath of fresh air in this industry. On top of being utterly professional, a workaholic, with an incredibly wide networks of contacts, he has absolute integrity, genuinely cares and, I have to say, has once again restored my faith in Recruitment Consultants. Sam helped me secure my post at Unity Trust Bank and he couldn’t have been more professional and pro-active as part of this process. He is certainly one of the few recruitment consultants that I would trust to recruit my team when I return to the permanent market

Lily Blueman, Marketing Consultant, Unity Trust Bank

Sam has been proactive and supportive as an interim agent, and I wouldn’t hesitate to work with him and FWDThinking Recruitment as interim or client in the future.

Bridgit Richards, Marketing Leader, Unity Trust Bank

Jamie recently helped me secure a fabulous role following my relocation to the Midlands. He really took the time to get to know me, to understand exactly what I was looking for and to learn what I could bring to an organisation. He then proactively reached out at the appropriate level, arranged a meeting and facilitated everything through to the official offer. Jamie is extremely personable yet professional, a real pleasure to deal with, and I can’t recommend him highly enough.

Justine Trumper, Head of Programmes, The Donna Louise Trust

Sam Deane is superb. Full of passion and energy, he is both persuasive and persistent making him an excellent recruiter. No hesitation to recommend – he found me my dream role when I wasn’t even looking.

Jarolslaw Lipczynski, Head of Sales, The Sofa & Chair Co,

I have recently been in touch with many recruitment consultants, but Jamie Wills from Forward Thinking Recruitment is far the best consultant I have come across. He has supported me with my recent application, interview process and even supported me after my job offer. He is very personable and takes time to understand your strengths and the job role you are after. I would definitely recommend Jamie as a consultant and I trust him to find an appropriate job for you.

Rashpal Sian, Senior Marketing Executive, Liberty House Group

I have had experience with recruitment consultants in the past but Jamie really is different because he is so personable, honest and a genuinely nice guy. I didn’t live close to the position I was approched for, but it fit my profile and background perfectly so I know that Jamie had done his due diligence, not just with me but my now employer. I almost backed out, but Jamie convinced me and now I can’t thank him enough.

Paul Leatherbarrow, Marketing Manager, Seven Capital

Forward Thinking Recruitment has worked diligently to secure my first contract role. It’s been a pleasure to work with Jamie and his partner, they are both very personable and very efficient.

Nathalie Allard, Digital Project Manager, VAX

Sam has been absolutely fantastic in helping me with my job search. He found me via LinkedIn, recommended a job to me, secured an interview for a fantastic job that I am lucky enough to start in the next few weeks. The whole process took a week. I have never known recruitment to be done so quickly and that is down to Sam finding the perfect position and company for me

Laura Triptree, Trade Marketing Manager, Bissell

Sam is a dedicated recruitment professional who works tirelessly to match the right person to the right role. As someone who was looking for a new opportunity, I felt that Sam had my best interests at heart at every stage of the recruitment process. When I experienced a few issues before starting my new job, Sam was very supportive and worked hard to resolve the on-boarding problems

Rachel Hughes, Payments Product Manager, TSB Bank

What makes Sam stand out from the crowd within the recruitment industry is his work ethic – he really does work tirelessly championing you as a candidate into a role. His insights into an organisation are astute and well worth taking the time to review & reflect on. Above all though, Sam’s uncompromising integrity towards both his client & candidates alike, make him a pleasure to work with. I highly recommend Sam

Chris Franklin, Security Product Manager, Chartered Institute for IT

I’ve worked with Sam over a number of years, starting with when he placed me with my current company! His approach to recruitment produces results – his attention to detail, diligence, availability and industry knowledge all combine to deliver an excellent experience either as candidate or recruiter

Lucy Newcombe, Corporate Communications Director, Computershare

I worked with Jamie when he was helping me with a job search. I have been very wary working with agencies in the past but Jamie restored my faith. Jamie was incredibly professional providing relevant detail, support, and importantly excellent communication throughout the whole process. Jamie and the team were reliable and were always updating me on the current situation. Jamie was also friendly and approachable making it easy to ask questions or to call if you had a query. I would definitely work with him and his team again.

Debbie Wain, HR Manager, University of Leicester

Jamie helped me to secure a fantastic new job, from the very first phone call he was eager to help, hard working and provided a huge amount of helpful information. Would highly recommend him if you are looking for help for anything connected to recruitment, a genuinely nice guy and top professional too.

Jonathan Leggett, Digital Marketing Specialist, Browne Jacobson LLP

Having worked with Jamie both recruiting and being recruited I’ve always appreciated his professional and friendly approach. Most recently Jamie helped me find a great new role, quickly and efficiently. I’d thoroughly recommend talking to Jamie about any recruitment needs.

Jeremy Newman, Head of Direct Marketing, Brammer

I have worked with Jamie as both a client and candidate. His market knowledge and understanding of his clients needs are outstanding and his communication skills are excellent. Jamie truly understands the value of building genuine long term relationships and has strong integrity, always looking to accurately match against culture and personality as well as skills and experience. I absolutely recommend him from both a client and candidate perspective.

Victoria Ward, Head of Resourcing, Kier Development & Property Services

Jamie approached me shortly after I returned from the Middle East to the UK. Within a few days he had my CV in front of at least three large companies, one of which progressed to final stage interview. Most importantly I trusted Jamie’s judgement, and felt he genuinely had my best interests at heart, which I can honestly say is not something I have felt previously. He is incredibly personable, clearly has a good network of contacts, and takes the time to really understand you, the key drivers behind your move, what your looking for, and the culture & environment you would be most suited to. I would not hesitate in recommending Jamie.

Adam Phillips, Graduate Recruitment Lead, AECOM

Jamie knew straight away the role I would be most suited to and the type of company I wanted to work for. He took the stress away and provided great advice & information in helping my secure my new role. I would recommend to anyone seeking a new opportunity.

Vinay Patel, Insights Manager, InMoment